Work Out West Health & Recreation Center in Greeley, Colorado

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• Michelle Hykes

  Posted Sep, 02 2019

  One star is too many stars for the unprofessionalism of Kelsey the salesperson. My membership was month to month and I was paying $39 / month. There was a $24 special for the new year and I called and left a message and said I want to cancel my membership and purchase a new membership. 1) I never received a phone call back. 2) When I finally called and got a live person Kelsey, she told me that this was for only new members. I asked her what is the incentive for me to stay a member? She could not give me an answer or cared to try to keep me as a member. So I canceled my membership. You would think she would want to keep my membership. 3) I will say that it was not uncommon for cardio equipment, and weight equipment to be broken. For being the most expensive gym membership you would think they would maintain their equipment better. The place is kinda dumpy and old.

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